Effective communication in difficult times isn’t just about delivering the message; it’s about listening with empathy, speaking with clarity, and leading with integrity. In our dreams every day in business runs smoothly, but reality is seldom like that.
Our suggestions for communicating difficult decisions to sustain engagement and create team commitment are:
By: Tania Yates * I have about 15 seconds to grab your attention before you decide to read this or not. It’s even less before you’ll be distracted, only 8 seconds! *
Smartphones, internet and social media are all designed to distract and divert our attention. Yet we need to use these tools for work. At work this poses a real challenge when communicating important messages to our team and ensuring the team take action.
It’s time to start preparing for business closures or skeleton staff during the slower Holiday period. Prioritise transparent communication with your team and consider the big questions about a Christmas shut down.