Our Blog

Every year the month of July is hectic in the HR space. The Impact HR team are always working on client compliance so that things are manageable and run smoothly. If you are managing HR for your business, here’s what you need to know and do.

We often believe we’re being clear, after all, we know exactly what we mean. But when it comes to team communication, what’s clear to you may be confusing to someone else. Why? Because we all listen, interpret, and respond through different filters. At Impact HR, we’ve seen it time and time again: communication breakdowns aren’t about what’s said, but how it’s received. And in leadership, that difference can make or break performance…

Creating a high-performing team doesn’t just come down to targets and metrics; it starts with how we communicate. In today’s diverse and fast-paced Australian workplaces, inclusive communication is more than a nice-to-have; it’s essential. When leaders share information in a way that values equity, respect, and transparency, they create a stronger sense of belonging and ownership across the team. This inclusive approach builds trust, drives engagement, and ultimately boosts performance. Here’s how you can…

In a fast-paced world where results are often given priority over process, it’s easy to overlook the role emotions play in everyday communication. Within any team, you’ll find a mix of personalities; some are driven by outcomes, others by structure and systems, and many by feelings and connection. All are valid, and all contribute differently to how a team functions. When conflict arises or communication breaks down, what turns things around isn’t a perfectly written…

An often overlooked but critical step in communicating effectively as a leader is to remember that you are never not communicating. It is not just about what we say and do, it’s also about what we don’t say and do. Effective leadership requires an awareness of both verbal and non-verbal communication. By mastering these, leaders can…

Can you believe it is already JUNE! Where have the first 6 months of 2025 gone? While I’m loving the pace and the ability to help so many businesses and individuals, without a conscious decision to ensure that communication is effective it is easy in the busiest months for poor communication to lead to issues. June brings deadlines, pressure to close out the year strongly, planning to be wrapped up, debtors to be chased, teams to be engaged etc…

In today’s fast-moving job market, helping people grow in their careers means more than just ticking boxes. One of the most important tools for making sure your team is developing in the right direction is an accurate skill assessment. As HR consultants, we have seen first-hand how getting this right can make a big difference—not just for the individual, but for the whole organisation. We have worked with enough teams across countries to know this: when we guess at people’s skills, we set them (and the business) up for confusion, frustration, and sometimes failure. But when we know—because we’ve taken the time to…

Artificial Intelligence (AI) has revolutionized how businesses operate, offering powerful tools to simplify processes and boost productivity. For managers, AI presents an opportunity to improve efficiency by automating repetitive tasks and enhancing decision-making processes. By reducing administrative burdens, AI provides managers with more time and mental bandwidth to focus on developing the team and their own professional development. For small to medium businesses, many AI tools are freely…

Do you find you’re having the same conversation – again and again. Like when an employee’s work contains more errors than expected. You’ve explained the standard, offered guidance, and even had a “constructive” chat about the need for improvement. They nod. They say, “I understand.” They may even say, “I’ll work on it.” But the next week… the same issue shows up. And then again, the following week – despite a second…