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One often overlooked but critical step in the hiring process is conducting thorough reference checks. Small to medium businesses often operate with limited resources, meaning that every team member’s contribution has a significant impact. In this environment, making informed hiring decisions is essential. Here are some reasons why reference checks are a vital…

Can interviews be enjoyable? In a candidate-tight environment, making sure your candidates love and remember their experience with you is essential in attracting and securing the best people. Interviews can be nerve-wracking for candidates, but they…

In today’s digital age, recruitment typically happens through social media, job boards, and online networks like LinkedIn. However, many industries, such as hospitality, construction, and farming, rely on traditional methods or have workers who are not online and actively engaging with these platforms. This poses a challenge for businesses in these sectors looking to hire the best talent. But, with the right approach, hiring can still be successful without relying solely on…

Do you sometimes wish you were a mind reader? Do you know how your team really feel about the company they work for, their work environment, their connection to their colleagues and the contribution they are making? How can you tell if they love their job or if they are just going through the motions? How do you gauge employee…

Unfortunately, there’s no one way that always works. Every business is different. During my 20+ years in HR, I’ve studied, implemented, revised and learnt different techniques that worked in individual businesses and probably wouldn’t have worked as well in others. However, the wonderful thing about improving employee retention is that it doesn’t have to be hard or cost the earth. Below are…

Every time someone resigns it costs you time, money and delays your ability to move forward. In today’s competitive job market, retaining top talent is crucial. Stay interviews offer a proactive approach to employee engagement, providing insights that can help businesses retain their best performers. What is a Stay Interview? A stay interview is a

Did you know that in Australia, more employees resign on January 31st than any other day of the year? Just as you are settling back into to work and striving to achieve targets, your business is sideswiped by an (unexpected?) resignation. Now rather than focusing on the future, you are focused on recruitment and facing months of training to get…

“But I had it all planned out in my head!” is a comment we hear regularly. As business owners and managers, we spend our time developing a great plan. And then… someone resigns, a client requires more work, or less work, there is a legislation change etc. etc. Our great plan has a hole in it. And that hole needs to be filled, and filled fast. I love a quote from Prussian Field Marshal Helmuth von Moltke the Elder. He said, “No plan survives first contact with…

Failure to Plan, Is Planning to Fail is a famous quote from Benjamin Franklin. Depending on the size of your business you will most likely have a Strategic Plan, a Financial Plan and a Marketing Plan. You many have client plans and operational plans as well. To achieve our goals, we spend a lot of time thinking about and planning for how we achieve success. What do all those plans have in common? They need PEOPLE to deliver them!!! So, do you have a People Plan? A People Plan covers the six essential…