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Managing People


Managing People

Make the best management decisions

Impact Through Managing People. Managing people is a tough gig and everyone needs something slightly different from their manager to thrive.

How do you balance your time between your high performers and those who are not meeting their targets?

Having an issue with a team member can be a really large drain on your time and energy and can also have a large impact on the rest of your team and bottom line. Dealing with performance issues clearly, calmly and as they arise can prevent them becoming bigger problems down the track. We know that this is often the part of running a business people struggle with and that it can be unpleasant at times. Let us help you to make sure everyone in your team is performing at their best.

Impact HR Meeting


For many business owners, the day-to-day requirements of running the business and delivering for your clients means that there are high expectations on your team. It’s a difficult task to manage your star performers and address underperformance to ensure your team are as productive, invested and engaged in your business as they can be.

An underperforming team member can zap the energy and enthusiasm from you and your high-performing staff. If you don’t have the skills and confidence to address these issues and the persistence to continue the process of managing poor performance this can result in some big consequences for your business.

  • Do you have the confidence to address performance issues with your team?
  • Are you aware of your rights and responsibilities when it comes to performance management?
  • Do you know how to engage and motivate your high performers to continue to achieve for you and your business?


The Impact HR team can help you through the difficult terrain of managing people, both poor and star performers.

We can be your sounding board to discuss what the issues are and allow you to define your concerns with someone who is neutral. You can use us to vent your frustrations about underperformance so you are able to conduct meetings with your team calmly and remain in control. We can show you ways to manage high performing team members to ensure they stay motivated and inspired to continue to deliver results for your business.


Having a high performing team of employees is invaluable. Your business will get better results and you’ll generally have increased morale and motivation. As the business manager, you’ll also have a lot more free time to do the things in the business which you want to do.

Depending on your business needs, the Impact HR team will be by your side from the start to finish of the poor performance management process. We can assist with meetings, provide paper work and documentation and are always available for immediate advice.

Managing People


Managing People the Impact HR Way

Make the best management decisions


The Do It Yourself Managing People Package is designed to make improving and maintaining team performance straight forward and simple. The package provides access to documents and templates you can customise to meet your individual needs. The package includes:

  • A Performance Management policy
  • A Performance Management procedure
  • A Performance Management form
  • Suggestions for having those challenging conversations
  • A behaviour standards guide
  • Information on legislation relating to managing poor performance
  • And more!


The Do It Together Managing People Package utilises your extensive knowledge of your business combined with the HR expertise of an Impact HR senior professional. The Do It Together package allows you develop the HR systems your business needs and creates a sustainable HR future by developing your own or your team’s HR knowledge and competence.

The package aims to help small business owners or their dedicated HR administration person to be HR confident and provide supported opportunities for developing HR foundations.

Through one on one mentoring and coaching, the Do It Together Managing People Package covers when to coach and how often, is it a skill issue or a will issue, challenging scenarios and advanced techniques, performance discussions in practice and career discussion.


The Do It For You Managing People Package will provide you with tailored specific advice for your business and circumstances. We become your outsourced HR team and handle the performance of your team with well tested management approaches.  

Through analysis of your business goals, we help you become clear about what your team needs to meet these. We remain part of the process to ensure your confidence in managing poor performance increases, allowing you to follow through on that process in the future.

As the package name suggests, we do it all for you so you can get on with the business of running your business.

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