HR Team


Our Team

Our passion is working with small business

Gain access to a team of HR professionals instantly. The Impact HR team continues to support more than 100 clients operating across Australia, including Australian subsidiaries of global entities.

Impact HR is a team of HR professionals with extensive experience in a cross-section of industries and businesses. Our team have experience working in every area of HR and across all industries and sectors, both in Australia and overseas. Our passion is small business and helping businesses like yours thrive by meeting your HR challenges with you.

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Director / Principal Consultant

Therese is an innovative Human Resources strategist with 20 years’ experience, who is passionate about people, performance and achieving business outcomes. Working closely with executives and business owners, her solutions are aligned with your company’s strategy and tailored to achieve tangible, sustainable results for both the organisation and its people.

Having worked across a diverse range of industries including technology, manufacturing, retail, hospitality, not-for-profit, health services and professional services, Therese is adaptive and quickly gleans insights about complex issues. Her business acumen and understanding ensure practical and tailored solutions that suit the environment and achieve the balance between the People, Business and HR requirements.

In 2011 she was a Telstra Business Woman of the Year nominee and turned a struggling not-for-profit organisation into a Local Business Awards finalist in six months.



Senior Learning & Development Consultant

Tania is a highly experienced coach, facilitator and learning consultant. She has spent the past 20 years supporting large corporates, government organisations as well as small businesses in developing their leaders, and teams across a broad range of industries. These include government, utilities, agribusiness, banking, property, non-profit, mental health, hospitality, and fitness.

During this time, Tania has designed and facilitated hundreds of leadership programs and workshops, created leadership development frameworks and coached 500+ leaders at various levels within organisations. She has also run strategy, team building and high performing team workshops, sales skills programs, and coached sales teams and individuals to achieve their goals.

Outside of her career in learning and development, Tania has held operational leadership roles in the hospitality sector, including GM of a small non-profit for over 4 years and has run her own business.

Tania’s style is warm, energetic, and empathetic. She has a way of helping clients learn, get inspired and enact change by drawing on her client’s strengths and experience, best practice evidence-based psychological theories, and her own practical experience as a leader.

Tania has also received a number of awards as a result of her caring attitude toward others including TfNSWs Customer first Award & Randwick Council’s Community services Award.

Qualifications and Accreditations: Masters in Coaching Psychology, Masters in Strategic HRM, BA in Tourism Management, Cert IV in Workplace Training and Assessment, Cert IV in Fitness, Cert II in Public Safety, First Aid, Acceptance and Commitment Therapy, DISC, LSI, TMS.



Senior HR Consultant

Jasmine is a business focused HR professional having over 15 years’ experience performing a myriad of HR functions including the hiring of new recruits, managing payroll across Australia and New Zealand through outsourced provider ADP,  supporting managers with performance management, health and safety compliance, and coaching new leaders. Jasmine has in-depth payroll and recruitment experience and her role at Impact HR is to provide tactical HR services and maintain effective HR systems and processes for all our clients.

One of Jasmine’s successes involved migrating 300+ employees within the technology industry to a new ADP payroll system providing them with easier access to their pay information, the ability to update their own personal information and easier access to leave applications. The transition allowed the business to pay all Australian and New Zealand employees from the same payroll system with greater reporting capability. This experience provided Jasmine with exposure to some best-in-class HR practices and processes. Some of the largest clients Jasmine has worked with are Fraser Motorcycles and ReachLocal.

Her educational background includes Business and Commerce Degree, majoring in HR and IR and Return to Work qualifications.

Jasmine credits working with an amazing team that supports incredible small to medium business clients and winning / becoming finalists for the Local Business Awards amongst her greatest achievements as an HR expert. She is inspired by the Impact HR team every day and is grateful to be a part of it.

Jasmine loves helping and supporting people. Her empathetic nature enables her to put herself in other people’s shoes before providing recommendations to clients. Her philosophy is to treat others how you want to be treated.

She enjoys being the trusted advisor and resource for clients as they navigate all things HR. Her goal is to empower clients with the knowledge, tools, and resources necessary to support their teams to be the best they can be whilst reaching their full potential.



Senior HR Consultant

Nikki started her HR career in the UK specialising in recruitment. She has worked across a number of industries including the Public Sector, Health Services, Financial Services and Professional Services.

On moving to Australia in 2008 Nikki found she was most passionate working with people. She learned enabling employees to bring their best self to the workplace was her niche.  Nikki has partnered with leaders of all levels (both new and experienced) and has considerable experience working with high growth technology companies. Her focus has been strategy development, systems and processes to improve recruitment, onboarding, performance, and engagement.  Along with coaching, and new leader growth and development, Nikki is passionate about employee development and performance.

Her philosophy is for your business to grow, your people need to grow too. She loves working with people, understanding what makes them tick and finding the right solutions for the issue/s at hand. Her empathy, creativity and eye for detail is her secret.  With over 15 years of experience in HR she uses her knowledge and experience to assist businesses and SME’s with all their HR needs.

Nikki has worked with several large UK organisations some of the main ones include the National Health Service, The University of Manchester, The University of Salford, Kings College London and Manchester University Hospital, HSBC, Citibank, JP Morgan and in Australia Westpac, Reachlocal, and Deputy.

Nikki has a Higher National Diploma in European Business Studies, and a BA (hons) in Business Studies majoring in HR and Marketing. She has taken part in many courses with the Australian HR institute to develop her Australian industrial relations knowledge and is a member of AHRI.



Senior HR Consultant

Roopa is a highly passionate HR professional with over 17 years of experience in Human Resources. With a strong analytical and pragmatic approach, Roopa has successfully navigated through the HR landscape, contributing to the success of numerous organizations.

Roopa’s journey began in India after completing a Post Graduate qualification in Human Resources. Her thirst for knowledge and eagerness to take on new challenges propelled her career growth, eventually leading her to oversee the Learning and Development vertical for several prominent Indian conglomerates. In 2017, life brought Roopa to Australia, where she has since made it her home.

In Australia, Roopa has been a valuable member of leadership teams, providing creative and practical advice to senior executives across the Pacific region. Her expertise lies in effectively managing and resolving human capital issues while ensuring compliance with regulatory and legislative requirements, best practices, and corporate policies. Roopa is dedicated to fostering safe, healthy, and joyful workspaces for everyone. Her experience includes working in Market Research, Telecom and Real Estate (Construction) industries.

Recognised for her knowledge and expertise, Roopa has been invited to various forums to share her insights on best HR practices. She firmly believes that HR is a vital enabling function, providing the essential “oil” that keeps the engine of a business running smoothly. According to her, a business’s success hinges on having well-defined HR goals in place to achieve overall organizational objectives.

Throughout her career, Roopa has experienced numerous proud moments, but one that truly stands out is her recognition as the Executive of the Year 2018 – Support Functions at Nielsen. This prestigious award commended her exceptional efforts in streamlining HR operations within the organization.

Her educational background includes Post Graduate certification in Human Resources, DISC Certification, Internal HR Consulting – Effective Business Partnering (AHRI) and she is currently pursuing a Certificate IV in Work Health and Safety.



HR Coordinator

Rachel Winter is our HR Coordinator providing administrative support to the Impact HR team and our clients.

Rachel spent many years working for large telcos in business development and account management before spending time in the not for profit sector developing corporate partnerships and later in Executive recruitment for the sector. She also has experience in Learning and Development project coordination.

She has always worked in people focused roles, and is particularly passionate about helping and supporting the Impact HR team to get their jobs done and helping our clients achieve great outcomes where their people are concerned. She’s happiest helping others be happy in their workplace!



Senior HR Consultant

Alison is an Industrial Relations and Human Resources professional with over 15 years’ experience and has worked in SME’s and large orgnisations across private, not-for-profit, and government industries. Alison has extensive hospitality industry experience having been a Recruitment Consultant and HR Coordinator for a hospitality recruitment company and HR and Project Manager for a large hotel group.

Alison thrives on change and has strategically partnered with business’ in the areas of industrial relations, strategic HR planning, operational support and management, workplace health and safety and regulatory compliance, merger and acquisition restructuring, project management, performance management and compensation programs, succession planning and development, change management, talent acquisition, policy development, staff development, traineeships and coaching/counseling.

She was drawn to HR/IR as she has a strong interest in creating and maintaining robust, positive relations between employees and employers. She enjoys encouraging open and honest dialogue between employees and employers, and she encourages genuine and authentic leadership in order to find creative solutions to employee and workplace issues.


One of Alison’s greatest work achievements was being an active player in the acquisition of 41 hospitality venues whereby she oversaw the people strategy of the newly formed company.

Alison’s extensive work experience also includes project management and co-ordination, office management, recruitment and a diverse range of hospitality positions including venue management. This allows her to adjust quickly and confidently to new work environments due to her diverse work background.

Alison is a strong negotiator and is used to maintaining a sense of humour in tense and difficult situations. She is commercially and strategically savvy in her work and she prides herself on her integrity, caring nature and ability to stand by her beliefs. She believes that if you take care of your employees, they will in turn take care of your customers and ultimately, your business.

Alison holds a Bachelor of Arts in Sociology/Women’s Studies, a Master of Business in Industrial Relations (First Class Honours), Registration to Work with Vulnerable People and she is an Accredited Mental Health First Aider.

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