Our Team

Libby is an HR professional with more than 20 years’ experience and a generalist and project manager having worked across all areas of human resources from business strategy and governance to operations and payroll, and everything in between. Libby joined Impact HR in 2019 and has loved watching clients and the team grow respectively. She has spent much of her career working in small and medium sized business and has a passion for working with businesses who have an ethical mission and vision.  She has specialised in workers compensation, facilitation, presenting, operations, not-for-profits, rapid growth implementation, structures and systems, workforce planning and building foundations. She loves creating systems and structures to better support people and processes and seeing the changes make real impacts on businesses and people. She is passionate about making everything work optimally, creating efficient, thoughtful, and impactful processes and creating harmonious and respectful workplaces where everyone is able to work together to achieve effective outcomes.

Libby’s career includes holding senior management roles within large and small organisations including long periods in the not-for-profit sectors in Sydney and London. She has a Bachelor degree in Economics, majoring in Economics, Industrial Relations & Human Resources, and Certificate IV in Training and Assessment and is a qualified Return to Work coordinator. Additionally, she has extensive experience in event management, volunteer management, return to work and is an active Primary Ethics Volunteer at Cromer Public School.

Her career includes working at Life Blood (formerly the Australian Red Cross Blood Service), Cancer Council NSW, Sydney Opera House, Amnesty International, Prostate Cancer Charity and Sydney Olympic Games.

She doesn’t have one single greatest achievement. For Libby, her greatest successes over the years aren’t the large flashy ones, but the small ones where she has created strong and clear communication channels or managed the safe and kind employment transition process. She feels she has had the greatest impact in scenarios where people feel respected and understood the reasons for decisions.

Libby credits her successes to listening, keeping notes and being brave. And at the end of the day, as she states we are dealing with people. ‘In everything we do, we need to make sure people are at the centre of the decisions we make and create processes which help enhance the human experience’.

Nikki started her HR career in the UK specialising in recruitment. She has worked across a number of industries including the Public Sector, Health Services, Financial Services and Professional Services.

On moving to Australia in 2008 Nikki found she was most passionate working with people. She learned enabling employees to bring their best self to the workplace was her niche.  Nikki has partnered with leaders of all levels (both new and experienced) and has considerable experience working with high growth technology companies. Her focus has been strategy development, systems and processes to improve recruitment, onboarding, performance, and engagement.  Along with coaching, and new leader growth and development, Nikki is passionate about employee development and performance.

Her philosophy is for your business to grow, your people need to grow too. She loves working with people, understanding what makes them tick and finding the right solutions for the issue/s at hand. Her empathy, creativity and eye for detail is her secret.  With over 15 years of experience in HR she uses her knowledge and experience to assist businesses and SME’s with all their HR needs.

Nikki has worked with several large UK organisations some of the main ones include the National Health Service, The University of Manchester, The University of Salford, Kings College London and Manchester University Hospital, HSBC, Citibank, JP Morgan and in Australia Westpac, Reachlocal, and Deputy.

Nikki has a Higher National Diploma in European Business Studies, and a BA (hons) in Business Studies majoring in HR and Marketing. She has taken part in many courses with the Australian HR institute to develop her Australian industrial relations knowledge and is a member of AHRI.

Rachel Winter is our HR Coordinator providing administrative support to the Impact HR team and our clients.

Rachel spent many years working for large telcos in business development and account management before spending time in the not for profit sector developing corporate partnerships and later in Executive recruitment for the sector. She also has experience in Learning and Development project coordination.

She has always worked in people focused roles, and is particularly passionate about helping and supporting the Impact HR team to get their jobs done and helping our clients achieve great outcomes where their people are concerned. She’s happiest helping others be happy in their workplace!

Alison is an Industrial Relations and Human Resources professional with over 15 years’ experience and has worked in SME’s and large orgnisations across private, not-for-profit, and government industries. Alison has extensive hospitality industry experience having been a Recruitment Consultant and HR Coordinator for a hospitality recruitment company and HR and Project Manager for a large hotel group.

Alison thrives on change and has strategically partnered with business’ in the areas of industrial relations, strategic HR planning, operational support and management, workplace health and safety and regulatory compliance, merger and acquisition restructuring, project management, performance management and compensation programs, succession planning and development, change management, talent acquisition, policy development, staff development, traineeships and coaching/counseling.

She was drawn to HR/IR as she has a strong interest in creating and maintaining robust, positive relations between employees and employers. She enjoys encouraging open and honest dialogue between employees and employers, and she encourages genuine and authentic leadership in order to find creative solutions to employee and workplace issues.

One of Alison’s greatest work achievements was being an active player in the acquisition of 41 hospitality venues whereby she oversaw the people strategy of the newly formed company.

Alison’s extensive work experience also includes project management and co-ordination, office management, recruitment and a diverse range of hospitality positions including venue management. This allows her to adjust quickly and confidently to new work environments due to her diverse work background.

Alison is a strong negotiator and is used to maintaining a sense of humour in tense and difficult situations. She is commercially and strategically savvy in her work and she prides herself on her integrity, caring nature and ability to stand by her beliefs. She believes that if you take care of your employees, they will in turn take care of your customers and ultimately, your business.

Alison holds a Bachelor of Arts in Sociology/Women’s Studies, a Master of Business in Industrial Relations (First Class Honours), Registration to Work with Vulnerable People and she is an Accredited Mental Health First Aider.