Leader as Coach Training Program

Are you struggling with painful conversations, drowning in your to do list and feeling stuck making progress? This program will transform your organisation by creating a culture of empowered and engaged leaders and team members.


Spark Festival 2023

Join our very own Nikki Johnson at SPARK 2023 for one of our most requested workshops: ‘Conversations not Confrontations’.

This session will give you the foundations to have those difficult conversations and create your vision. It will provide you with the skills and confidence to stop avoiding the conversations that matter and start moving the dial on your business. Read more for information on registering for this FREE virtual event.


Welcome to Impact HR

We help businesses like yours with their HR needs


When you have a busy business to run you need to be able to focus on the important things. 

Impact HR has more than 20 years’ experience in the HR field and is passionate about people, performance and profits. Work with a team who understands the challenges and opportunities facing small and medium size businesses. We can guide you through legal compliance, strategic planning and people management. Let us take the stress out of hiring people, paying people, developing people, managing performance, and letting people go while you focus on growing your business.


Impact HR Meeting

Need help solving your HR problems?

Confused over contracts?

Perplexed by paperwork?

Tired of troublesome employees?

Looking for legislation updates?


At Impact HR we help with:

Hiring People

Paying People

Managing People

Protecting People

Developing People

Communicating with People

Book a free consultation with one of our Senior HR consultants

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Impact HR Services

We can help with your HR needs


Adding a member to your team is an important step. Whether it's your first hire or an addition to an already large team, it's essential to have a clear understanding of the hire, and a recruitment plan in place. We can make the entire process easier for you; avoiding issues from hiring the wrong member or implications that may undermine your business.


Ensuring you pay people correctly is so important. Many employers are surprised by the real “total cost of employment” and the confusing array of information required to ensure their team are paid correctly. We help to take the complexity out of paying people correctly; guiding you through an easy and no-cost, or low-cost, way to navigate payroll.


For many SME owners and managers, the requirements of running a business and meeting client expectations can place high demands on you and your team. We help you manage star performers and/or underperformance to ensure your team are productive and engaged in your business, while ensuring fair treatment and legal compliance are covered.


Protecting your team, yourself and your business might be the most important part of your job. It’s about ensuring the workplace is safe and hazard-free. This might be really practical through the provision of Personal Protective Equipment, or more holistic like providing a wellness program and access to an Employee Assistance Program. We can help tailor a solution that fits the needs of your business.
Developing People


As a business owner, you try to employ people with the closest match in skills to your business requirements but it’s not always possible to hire a perfect fit of experience and skills. Or sometimes the skills of your team need to adjust to changes in your business. With our structured approach, we help you plan for these changes and match team development needs to your business needs through training and coaching.
Communicating with People


Your team needs to know and understand what you expect of them and why it is so important. Clear, effective communication is critical to ensure business flows smoothly. We can help craft your words so that your real intention is clear. Our Do-It-Yourself model offers a package of well-researched and industry-tested documents and templates to assist your communications requirements.

Discover a new HR pathway to better productivity and more effective, happier people.

Bespoke HR services to fit your needs


What Our Customers Say


I have a great respect for the way you run your business Therese. You are a wealth of information but you always show up with a compassionate heart. Leaders like you are what the world needs right now.

Birgit Sagmeister, Manly Kayak Centre

Every business leader needs someone they trust who can help them make tough and important decisions, act as a sounding board and work with them at critical moments. Therese Ravell is mine. She is calm and confident under pressure, pragmatic and decisive and I cannot recommend her highly enough.

Anne Wickham, Director, Boxing Clever

What a different organisation we have become. I didn’t think it was possible to do so much, so quickly and without internal fighting. Impact HR is a breath of fresh air.

Dee, Team Member, Canterbury Community Transport

Impact HR provided team building support for Camden Meals on Wheels Inc. focusing on developing Performance Management processes. Impact HR takes the time to get to know your business and your team members and tailors her recommendations to your needs. They also provided tailored coaching in Performance Management and recruitment processes, which changed our business and improved our team beyond measure.

Heather Lamberton, Manager,Camden Meals on Wheels

Impact HR has been a great help to my business. They are very professional, extremely knowledgeable and helpful with all my HR needs. I highly recommend Impact HR for all your small business HR needs.

Ojdana Skovlrj, Director, Key Accounting and Taxation

Impact HR supports and coaches with a positivity that facilitates the search of needs, motivation, skills and thought processes to assist me in making real and lasting change for the better.

Gail Carrol, General Manager Member Services, NSW Meals on Wheels


Our Latest News

Some Thoughts from the World of HR

Making HR compliance easy

Making HR compliance easy

For many people the start of the new year is a time for setting New Year’s Resolutions for ourselves and our businesses. We are ready and willing to do what it takes to create a better us or company but as the weeks creep by, things might slip and suddenly we are back in our old patterns again. Well, there is always next year, right?  When it comes to your HR foundations, business owners really can’t afford to push them off into the future with a “one day I’ll get around to it.” Described by some as boring or too hard these three little things will give you compliance and peace of mind.

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AI in HR

AI in HR

Whether we like it or not, Artificial Intelligence (AI) is here and we all need to take the time to understand it better. AI is the simulation of human intelligence processes by machines, especially computer systems. AI is used across many businesses and all industries and includes things such as Siri, chat bots on website, speech recognition, driverless vehicles and software such as ChatGPT. AI can be really helpful in so many parts of life, including HR but there are some things AI will never be able to do. We know that HR first and foremost is about people and we know the when dealing with people, things can be unpredictable, complex and nuanced so when using AI in HR, we need to make sure we know what we are doing. There are a number of ways AI can be useful and can save you time and money in your business.

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Post termination restraint

Post termination restraint

When an employee or contractor is engaged with your business, they should sign a complete and robust employment or contractor agreements (agreements). Agreements cover all the elements of a person’s engagement with your business both during and after termination.

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