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Managers! Are You Giving the Wrong Feedback?

Managers! Are You Giving the Wrong Feedback?

Do you find you’re having the same conversation – again and again. Like when an employee’s work contains more errors than expected. You’ve explained the standard, offered guidance, and even had a “constructive” chat about the need for improvement. They nod. They say, “I understand.” They may even say, “I’ll work on it.” But the next week… the same issue shows up. And then again, the following week – despite a second…

Secret to Effective Leadership Development

Secret to Effective Leadership Development

Does this sound familiar? “I’d love to invest more in leadership development, but don’t have the time or budget.” You’re not alone. When you’re wearing multiple hats and focused on running operations smoothly, developing your leaders can feel like a “someday” task. But here’s the truth: delaying leadership development costs you more in the long run – through poor performance, high turnover, and missed opportunities. The good news? Growing your leaders doesn’t have to break the bank or drain your time…

Business Results Through Team Performance Habits

Business Results Through Team Performance Habits

As a business leader we are always seeking ways to enhance team performance. One of the best ways to foster high-performance is building habits. There is a lot written about ensuring everyone has clear goals and expectations. This is important. However, the best way to ensure high performance is that your team consistently perform the right activities in the right way. No amount of goal setting will result in performance if no action or the wrong action is taken. Having a goal to learn guitar will not…

Manage but don’t Micromanage

Manage but don’t Micromanage

As a manager, especially in a small business with a lean team there can be chances are you’ve walked the tightrope between staying involved and giving your team the autonomy they need. Stray too far on one side, and you’re accused of hovering; too far on the other, and you risk being seen as aloof or disengaged. The key? Learning how to lead without micromanaging. Here are some quick tips of leading with trust and not being….

Why Goal Setting Matters

Why Goal Setting Matters

A recent look at my bookshelf was a surprising reminder of how important setting goals is to being successful. While my reading has included books like Atomic Habits by James Clear, Goals: How to get the most out of your life by Zig Ziglar and Succeed: How We Can Reach Our Goals by Heidi Grant Halvorson (to namedrop some of my favourites), there are hundreds of books and 1000s of pieces of research dedicated to the subject. So why are we so obsessed with setting goals? Thanks to all that research we know that

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