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I’ve been working in HR for……… let’s just say, a long time. And in all those years there have been a very small number of people who went to work with the intention of performing poorly. For most people, there are complex range of circumstances that lead to poor performance. Due to that complexity, there is often a link between poor performance and absenteeism. Working out where to start is important so that you can set expectations, hold people accountable and either move towards success or separation. However, ignoring the issue is never the right option. Employee absence, creates more work for…

In today’s fast-paced world, it’s easy to get caught up in deadlines, deliverables, and daily challenges, so much so that we sometimes overlook the people around us. R U OK? Day, held every September, reminds us that a simple question can have a powerful impact: “Are you OK?” This annual initiative encourages us to start meaningful conversations and create a culture where checking in on…

September is R U OK? Month, a powerful reminder that mental health conversations matter not just once a year, but every day. At Impact HR, we believe that protecting your people starts with creating an environment where well-being comes first. Small actions can make a big difference when it comes to mental health, and workplace culture plays a crucial role in supporting…

With everything that is going on in the world, Business owners and employees have a right to feel a little unsettled. I’m sure the general world view, post covid, is also a contributing factor to the whooping increase of 36.9% between 2018 and 2025 in the number of mental health claims made against employers. In 2023 the Government introduced laws relating to Psychological Safety and a Code of Best Practice to ensure businesses navigate this tricky area and create safer work environments. While being made responsible for the mental health of your team is a significant demand, some of the best ways to support yourself and your team can be simple and straight forward. Put simply, Psychological Safety in the workplace is about…

Everywhere I look there is something about AI. And it is one of the questions I am asked most frequently. “Should I allow AI in my business?” “How do I train my team to use AI effectively?” “How do I protect my business from AI?” “It changes every day! How do I keep up?” So, SO many questions! And all of them are important to think about and get…

You’ve got a HR system. It is supposed to make your life easy. Instead, it drives you to crazy! It won’t let you move forward unless you do steps that are not relevant to your business. ARGHHH! But it doesn’t have to be like that. HR Information System (HRIS) can change your life by streamlining certain processes, they all have pros and cons. That’s why the Impact HR team work with a wide variety of systems and choose to be system agnostic. We have experience…

Keyboard shortcuts are one of the simplest and most overlooked ways to boost productivity. Swapping clicks for key presses helps you complete everyday tasks faster and with fewer disruptions. For small business owners, managers, and busy teams, that efficiency adds up, using shortcuts can save the average user over 60 hours a year, or eight full workdays, which can be spent on more valuable work instead of repetitive clicking. Shortcuts are key combinations that manage common actions like copy/paste, switching apps, or opening new tabs, without the mouse. Learn a few that match your workflow, and you’ll save time instantly. Even something as simple as using the archive email shortcut can save…

With artificial intelligence (AI) becoming part of our everyday lives, a common question is: Can bots replace HR consultants? There is no doubt bots can be helpful. They work 24/7, don’t take breaks, and process large amounts of data quickly and cheaply. Many HR tasks like resume screening or interview scheduling are already being automated. But does that mean HR consultants are no longer needed? Not quite. Here’s why human consultants…

Small business owners are passionate about their business. Money is often not the driving force for why they do what they do. So, when some employees expect incentives or bonuses on top of their base salary it can feel a little yuck. But these reward strategies can be amazingly successful and help drive your business forward. However, be warned. Anyone who tells you that they have developed the perfect incentive plan, hasn’t shared it with their team yet. There will be some of their team members who will look for ways to maximise their earnings from the plan. Having the right Terms and Conditions clearly documented is essential to…