The key content in this program is based on Lencioni’s Five Factors of a Cohesive team model and our own experience of what promotes high team performance. Content within the modules include: 

Drivers of High Team performance and Trust 

• What is a team? 
• Factors affecting team performance  
• Exploring team performance using Lencioni’s 5 factors model 
• Team reflection and feedback using Lencioni’s model 
• Exploring how to build trust and vulnerable trust 
• Trust building skill #1: Giving others the benefit of the doubt and avoiding bias 
• Team workplace application using tools and templates 

Building Vulnerable Trust  

• Progress reporting on workplace application 
• Trust building skill #2: Avoiding oversharing 
• Trust building skill # 3: Promoting a growth mindset 
• Trust building skills # 4: Communicating with empathy and acceptance 
• Trust building skill # 5: Working effectively with others styles –   DISC  
• Team workplace application using tools and templates   

Resolving conflict 

• Progress reporting on workplace application and insights 
• What is conflict? 
• Why resolve conflict? 
• Identifying tensions early 
• Exploring styles under conflict 
• Key steps to keeping conflict conversations constructive 
• Sources of conflict 
• Managing team dynamics in conflict – social norms and venting  
• Team workplace application using tools and templates 

Building Team commitment 

• Progress reporting on workplace application and insights 
• Factors affecting commitment 
• The power of team purpose 
• Goal, expectation setting   
• Setting standards, social norms and team contracting 
• Team workplace application using tools and templates 

Keeping each other accountable 

• Progress reporting on workplace application and insights 
• Factors that help and hinder accountability 
• Approaches to promote accountability 
• Exploring constructive verses destructive feedback 
• Principles for giving feedback 
• Giving positive feedback using the SBI model plus skills practice 
• Giving corrective feedback using the SBI/BI model and skills practice 
• Receiving feedback 
• Problem solving through coaching 
• Team workplace application using tools and templates 

Focusing on results 

• Progress reporting on workplace application and insights 
• Factors affecting focus and options to overcome. 
• Exploring ways to promote collective over individual results 
• How to facilitate effective meeting outcomes 
• Team reflection and feedback on progress using Lencioni’s model 

About The Five Factors of a Cohesive Team Model 

Patrick Lencioni’s model of the Five Factors of a Cohesive Team was developed through extensive research and observation of high-performing teams across various industries. Lencioni drew upon his experiences as a consultant and executive coach, as well as insights from his bestselling book, “The Five Dysfunctions of a Team.” Through this research, Lencioni identified the key factors that differentiate successful teams from dysfunctional ones, highlighting the importance of trust, conflict resolution, commitment, accountability, and attention to results. 

24 hours of learning over 6 months 

6 x 2hr virtual classroom sessions run via MS teams or onsite with the team. This can also be unbundled into 12 x 1 hour. sessions if needed.  

There is also approximately 12 hours of between session workplace team-based application involving an action-based learning project and reflection activities using tools and templates e.g. Becoming the work Xmas party committee.

Upon Request 

$7350 (minimum 4 participants) 

Optional extra:  Pre and post team assessments using the accredited version of the Five Factors of Cohesive Team Model can also be completed for an additional fee.