HR Team

JOB DESCRIPTION

Client Relations Manager

Finding the Right People for the Right Roles

Website Active Metal

When it comes to integrity, capability, skill and quality in all aspects of stair, balustrade and detail metal fabrication, Active Metal believes it has more to bring to the table than any other company.

Job Title: Client Relations Manager

Company: Active Metal Pty Ltd

Location: Level 3, 11 Murray Rose Ave Sydney Olympic Park NSW 2127 P.O. Box 113 Eastwood NSW 2122

Salary: $100,000 – $150,000 per year

 

About Active Metal

Active Metal are experts in transforming your space, bringing unique projects to life every day. Our team can design and install a stylish yet functional staircase that will elevate your workspace to a whole new level.

Active Metal are market leaders in the design, fabrication and installation of commercial staircases and balustrades.

www.activemetal.com.au 

 

About the position

The Client Relations Manager will be the face of the company, building and nurturing client relationships, securing specifications, responding to client and tender enquiries, assisting with the formalising of bid documentation, preparing, and conducting client presentations and event management.

The Client Relations Manager will provide support to the Pre-construction team and will be responsible for driving sales generation by building, growing and nurturing clients through phases of the sales journey and maintaining a strong pipeline of project leads. The role will also be instrumental in the conversion of opportunities from leads to engagement through presentation of the design and construction methodology. The role will require a high degree of passion, initiative, creativity, and interpersonal skill for uncovering new project and business opportunity.

 

Successful candidates’ key responsibilities:

  • Nurturing existing leads to maximise business opportunities and ensure volume of lead conversions within the pipeline is achieved.
  • Organise events, develop presentation documentation for specific projects and any other materials required.
  • Develop, implement, and manage the strategy to target Workplace, Office and Working Environment clients including commercial tenant representatives, client-side project managers, designers, architects, and other new clients.
  • Develop and maintain strong client relationships with target client base – uncovering new leads and project business opportunities and converting these enquiries and opportunities into client onboarding and design engagement.
  • Collaboration with the lead generation support team to facilitate successful overall company business development outcomes.
  • Researching web-based platforms to support other strategies to source and secure new market leads and project business opportunities.

 

What we are looking for

Sales professionals with design experience from the Construction industry are the ideal candidates for this role.

Successful candidates will have:

  • Proven experience within the construction or related industry is essential
  • Existing knowledge of, and passion for, design and construction
  • Commercial building related experience
  • High level of communication skills; able to pass on information clearly and concisely to colleagues and clients.
  • Be a natural, confident, and professional communicator who understands people and builds powerful, long-lasting relationships.
  • Strong technical skills including Word, Excel, PowerPoint, and analysis software.
  • Proven experience in client-facing sales
  • Strong written and verbal communication skills including negotiation skills.
  • Highly motivated, efficient and with an ability to work autonomously to meet deadlines, and with other team members as required.
  • Ability to multitask, prioritize, and manage time efficiently.
  • Be highly driven, sales-motivated, and goal-orientated.

 

At Active Metal, we’re committed to delivering what we promise – and the same goes for our staff. We believe in providing a dynamic working environment that is rewarding in every aspect.

 

No phone enquiries, email enquiries only

  • jasmine.ward@impacthr.com.au

 

Only applicants who have full work rights for Australia should apply.

To apply for this job email your details to jasmine.ward@impacthr.com.au.


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