mi kids Impact HR


mi kids – HR is Part of a Nurturing Environment

17 November 2020

mi kids isn’t your ordinary early childhood education provider. Led by Melissa Cooper, it’s designed around a philosophy of ‘community matters, nurturing and embracing curious minds, aiming for excellence in education, and care.’

Located in the Northern Beaches, the centre has around 15 employees catering for up to 63 children aged from 0 to 6 daily. Melissa has created a cherished centre, where families value individual care and strong positive relationships with the team.

Always looking for ways to make the centre even better, the owners selected Impact HR, to be their partners for all things HR and embedding HR compliance into the core of the business.

Impact HR designed specific processes for a “best practice HR system” consolidating team management and contracts with industry-specific legally compliant documents. The solution is transforming the way early learning service providers implement employment law and people management through streamlined documentation and consistent processes.

Seeing Change as an Opportunity Aligned with the mi kids Philosophy

“Impact HR have been very open and communicative. They quickly understood our needs, made a sensible proposal to us and then provided Nikki to us to provide all the support and advice that we needed.” Melissa says. The opportunity to use Impact HR to streamline processes, centralise records and capture feedback aligned with Melissa’s objectives.

Melissa emphasised, “we feel the investment was worthwhile as their (Impact HR) expertise in HR was an area we were lacking.  Without their advice and guidance in contracts, hiring and managing, we would have potentially exposed our company to compliance issues which are costly and time consuming. “

mi kids’ owners could see that this next step would strengthen their centre and take it to an exceeding practice. “As we quickly discovered, with so many employees, a great deal of knowledge and experience was missing from the owners experience. We had no set way of managing or dealing with changes to Awards, nor how to approach performance issues in a reasonable and compliant manner,” said Melissa.

mi kids New HR System Meant Improved Ways of Working

Working in collaboration with Impact HR, has meant the team now spends less time searching for certificates and documentation, and has more time to engage with the children and focus on “excellence in education and care.”  Owners praised Impact HR with Melissa saying, “Your company is customised and has a personal approach in the guidance and support in hiring and managing and team building.”

With the industry constantly changing, mi kids’ team now have the added reassurance of having up to date systems, processes and policies in place. They can review and update their many policies easily and be notified when there has been a change. Assessing performance and continuing to educate staff is also seamless as are accreditation reviews. 

Childcare centre systems are so important as it affects what happens on the floor every day.  With confidence in the HR practices of the business the team can focus on doing what they all love – educating our wonderful children.

Discover how Impact HR experts make it easy for you to work on what really matters

Streamline your HR practices, ensure you’re compliant and provide your team with the freedom to focus on the delivery of quality childcare within your business.

Ask us how we can help and how Impact HR can become an integral member of your team – just like at mi kids’ early childhood education.

Learn more about Impact HR here or, talk to one of our Impact HR Childcare Senior Consultants on 1300 474 672.


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