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Impact HR is Northern Beaches Local Business Awards 2025 Finalist

 

Impact HR is proud to be a finalist in the Northern Beaches Local Business Awards!

Thank you for your incredible support and let’s keep raising the bar for HR that truly makes an impact.

Impact HR Wins Australian Small Business Champions Award

We are absolutely thrilled to be named a winner in the Human Resources category at the Australian Small Business Champions Awards!

A heartfelt THANK YOU to our clients, supporters, and community for your trust and encouragement. Your support drives us to keep delivering expert HR solutions that help businesses thrive.

We’re excited for what’s ahead and remain committed to providing the best HR services for small businesses – inquire now!

Employee Engagement Survey

Are your employees truly engaged, or are they just going through the motions?

Understanding their connection to the company, work environment, and team dynamics

is crucial for retention and productivity. An Employee Engagement Survey helps

uncover insights that can drive meaningful improvements in your workplace.

 

Ready to boost team morale and performance?

People Plan 2025

Struggling with turnover, disengagement, or a misaligned team? Without a

solid People Plan, growth takes a backseat to constant challenges.

Imagine a team that’s engaged, in the right roles, and driving success. A strong

People Plan builds culture, attracts talent, and fuels long-term growth.

 

Stop reacting—start planning!

BESPOKE HR SUPPORT FOR SMALL & MEDIUM BUSINESSES

Welcome to Impact HR

We help businesses like yours with their HR needs

BESPOKE HR SUPPORT FOR SMALL & MEDIUM SIZE BUSINESSES

When you have a busy business to run you need to be able to focus on the important things.

Impact HR has more than 20 years’ experience in the HR field and is passionate about people, performance and profits. Work with a team who understands the challenges and opportunities facing small and medium size businesses. We can guide you through legal compliance, strategic planning and people management. Let us take the stress out of hiring people, paying people, developing people, managing performance, and letting people go while you focus on growing your business.

Impact HR Meeting
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CUSTOM HR SERVICES FOR YOUR BUSINESS

Impact HR Services

We can help with your HR needs

HIRING PEOPLE

Adding a member to your team is an important step. Whether it's your first hire or an addition to an already large team, it's essential to have a clear understanding of the hire, and a recruitment plan in place. We can make the entire process easier for you; avoiding issues from hiring the wrong member or implications that may undermine your business.

PAYING PEOPLE

Ensuring you pay people correctly is so important. Many employers are surprised by the real “total cost of employment” and the confusing array of information required to ensure their team are paid correctly. We help to take the complexity out of paying people correctly; guiding you through an easy and no-cost, or low-cost, way to navigate payroll.

MANAGING PEOPLE

For many SME owners and managers, the requirements of running a business and meeting client expectations can place high demands on you and your team. We help you manage star performers and/or underperformance to ensure your team are productive and engaged in your business, while ensuring fair treatment and legal compliance are covered.

PROTECTING PEOPLE

Protecting your team, yourself and your business might be the most important part of your job. It’s about ensuring the workplace is safe and hazard-free. This might be really practical through the provision of Personal Protective Equipment, or more holistic like providing a wellness program and access to an Employee Assistance Program. We can help tailor a solution that fits the needs of your business.
Developing People

DEVELOPING PEOPLE

As a business owner, you try to employ people with the closest match in skills to your business requirements but it’s not always possible to hire a perfect fit of experience and skills. Or sometimes the skills of your team need to adjust to changes in your business. With our structured approach, we help you plan for these changes and match team development needs to your business needs through training and coaching.
Communicating with People

COMMUNICATING WITH PEOPLE

Your team needs to know and understand what you expect of them and why it is so important. Clear, effective communication is critical to ensure business flows smoothly. We can help craft your words so that your real intention is clear. Our Do-It-Yourself model offers a package of well-researched and industry-tested documents and templates to assist your communications requirements.

Discover a new HR pathway to better productivity and more effective, happier people.

Bespoke HR services to fit your needs 

IN OUR CUSTOMERS' WORDS

What Our Customers Say

Testimonials

I have a great respect for the way you run your business Therese. You are a wealth of information but you always show up with a compassionate heart. Leaders like you are what the world needs right now.

Birgit Sagmeister, Manly Kayak Centre

Every business leader needs someone they trust who can help them make tough and important decisions, act as a sounding board and work with them at critical moments. Therese Ravell is mine. She is calm and confident under pressure, pragmatic and decisive and I cannot recommend her highly enough.

Anne Wickham, Director, Boxing Clever

What a different organisation we have become. I didn’t think it was possible to do so much, so quickly and without internal fighting. Impact HR is a breath of fresh air.

Dee, Team Member, Canterbury Community Transport

Impact HR provided team building support for Camden Meals on Wheels Inc. focusing on developing Performance Management processes. Impact HR takes the time to get to know your business and your team members and tailors her recommendations to your needs. They also provided tailored coaching in Performance Management and recruitment processes, which changed our business and improved our team beyond measure.

Heather Lamberton, Manager,Camden Meals on Wheels

Impact HR has been a great help to my business. They are very professional, extremely knowledgeable and helpful with all my HR needs. I highly recommend Impact HR for all your small business HR needs.

Ojdana Skovlrj, Director, Key Accounting and Taxation

Impact HR supports and coaches with a positivity that facilitates the search of needs, motivation, skills and thought processes to assist me in making real and lasting change for the better.

Gail Carrol, General Manager Member Services, NSW Meals on Wheels

KEEPING YOU INFORMED

Our Latest News

Some Thoughts from the World of HR

The Power of Empathy in Communication

The Power of Empathy in Communication

In a fast-paced world where results are often given priority over process, it’s easy to overlook the role emotions play in everyday communication. Within any team, you’ll find a mix of personalities; some are driven by outcomes, others by structure and systems, and many by feelings and connection. All are valid, and all contribute differently to how a team functions. When conflict arises or communication breaks down, what turns things around isn’t a perfectly written…

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You Never Stop Communicating

You Never Stop Communicating

An often overlooked but critical step in communicating effectively as a leader is to remember that you are never not communicating. It is not just about what we say and do, it’s also about what we don’t say and do. Effective leadership requires an awareness of both verbal and non-verbal communication. By mastering these, leaders can…

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Start with the Why

Start with the Why

Can you believe it is already JUNE! Where have the first 6 months of 2025 gone? While I’m loving the pace and the ability to help so many businesses and individuals, without a conscious decision to ensure that communication is effective it is easy in the busiest months for poor communication to lead to issues. June brings deadlines, pressure to close out the year strongly, planning to be wrapped up, debtors to be chased, teams to be engaged etc…

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