BESPOKE HR SUPPORT FOR SMALL & MEDIUM BUSINESSES

Welcome to Impact HR

We help businesses like yours with their HR needs

BESPOKE HR SUPPORT FOR SMALL & MEDIUM SIZE BUSINESSES

When you have a busy business to run you need to be able to focus on the important things.

Impact HR has more than 20 years’ experience in the HR field and is passionate about people, performance and profits. Work with a team who understands the challenges and opportunities facing small and medium size businesses. We can guide you through legal compliance, strategic planning and people management. Let us take the stress out of hiring people, paying people, developing people, managing performance, and letting people go while you focus on growing your business.

Need help in solving your HR problems?

Book your FREE Consultation Today!

CUSTOM HR SERVICES FOR YOUR BUSINESS

Impact HR Services

We can help with your HR needs

HIRING PEOPLE

Adding a member to your team is an important step. Whether it's your first hire or an addition to an already large team, it's essential to have a clear understanding of the hire, and a recruitment plan in place. We can make the entire process easier for you; avoiding issues from hiring the wrong member or implications that may undermine your business.

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PAYING PEOPLE

Ensuring you pay people correctly is so important. Many employers are surprised by the real “total cost of employment” and the confusing array of information required to ensure their team are paid correctly. We help to take the complexity out of paying people correctly; guiding you through an easy and no-cost, or low-cost, way to navigate payroll.

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MANAGING PEOPLE

For many SME owners and managers, the requirements of running a business and meeting client expectations can place high demands on you and your team. We help you manage star performers and/or underperformance to ensure your team are productive and engaged in your business, while ensuring fair treatment and legal compliance are covered.

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PROTECTING PEOPLE

Protecting your team, yourself and your business might be the most important part of your job. It’s about ensuring the workplace is safe and hazard-free. This might be really practical through the provision of Personal Protective Equipment, or more holistic like providing a wellness program and access to an Employee Assistance Program. We can help tailor a solution that fits the needs of your business.

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DEVELOPING PEOPLE

As a business owner, you try to employ people with the closest match in skills to your business requirements but it’s not always possible to hire a perfect fit of experience and skills. Or sometimes the skills of your team need to adjust to changes in your business. With our structured approach, we help you plan for these changes and match team development needs to your business needs through training and coaching.

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COMMUNICATING WITH PEOPLE

Your team needs to know and understand what you expect of them and why it is so important. Clear, effective communication is critical to ensure business flows smoothly. We can help craft your words so that your real intention is clear. Our Do-It-Yourself model offers a package of well-researched and industry-tested documents and templates to assist your communications requirements.

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IN OUR CUSTOMERS' WORDS

What Our Customers Say

Testimonials

Every business leader needs someone they trust who can help them make tough and important decisions, act as a sounding board and work with them at critical moments. Therese Ravell is mine. She is calm and confident under pressure, pragmatic and decisive and I cannot recommend her highly enough."

- Anne Wickham, Director, Boxing Clever

"I have a great respect for the way you run your business Therese. You are a wealth of information but you always show up with a compassionate heart. Leaders like you are what the world needs right now."

- Birgit Sagmeister, Manly Kayak Centre

"Impact HR provided team building support for Camden Meals on Wheels Inc. focusing on developing Performance Management processes. Impact HR takes the time to get to know your business and your team members and tailors her recommendations to your needs. They also provided tailored coaching in Performance Management and recruitment processes, which changed our business and improved our team beyond measure."

- Heather Lamberton, Manager, Camden Meals on Wheels

"Impact HR has been a great help to my business. They are very professional, extremely knowledgeable and helpful with all my HR needs. I highly recommend Impact HR for all your small business HR needs."

- Ojdana Skovlrj, Director, Key Accounting and Taxation

"Impact HR supports and coaches with a positivity that facilitates the search of needs, motivation, skills and thought processes to assist me in making real and lasting change for the better."

- Gail Carrol, General Manager Member Services, NSW Meals on Wheels

KEEPING YOU INFORMED

Our Latest News

Some Thoughts from the World of HR

Planning Backwards

14 Nov 2025

Start with the holidays! Then add the important personal milestones and build the plan around it. I’ve been running Impact HR for 16 years. And I’ve grown it while I had 2 children and have been through cancer treatments. What I’ve learnt along the way is that planning backwards is essential to stay in love with your business and manage through the busyness. And yes, it is unapologetically different to what you are taught in corporates. As I’ve worked with business owners, I’ve heard so many stories of how…

Ask Better Questions

7 Nov 2025

Planning isn’t about the Plan; it’s about the Questions! The true power behind a Planning Process is not the answers you eventually use to write the plan. It is about identifying the right questions at the beginning of the process. Recently, as I was working with a client on their 2026 plan, it became very obvious that the questions I was asked to think about, were the same ones from last year. What worked? What didn’t? How can we achieve more with…

Powerful Pauses

3 Nov 2025

Hands up if you have hours every week to stop, pause and think strategically? For most of us, we are too busy “doing”, and we don’t take the necessary time to stop, and ask ourselves the important, game changing questions about what is working and what is not. We don’t pause long enough to allow ourselves to set our business and teams up for a great outcome. Without the Pause we get stuck in Groundhog Day. When we don’t Pause, we…