Better Conversations, Healthier Workplace

In today’s fast-paced world, it’s easy to get caught up in deadlines, deliverables, and daily challenges, so much so that we sometimes overlook the people around us. Better Conversations means Healthier Workplace and for R U OK? Day, held every September, reminds us that a simple question can have a powerful impact:

“Are you OK?”

This annual initiative encourages us to start meaningful conversations and create a culture where checking in on mental health isn’t just an obligation, it’s a normal part of everyday life.

And with workplace stress, burnout, and mental health challenges on the rise, there’s never been a more important time to talk, listen, and support each other.

Why R U OK? Day Matters in the Workplace

Mental health is no longer just a personal concern; it’s a business priority. According to the Australian Bureau of Statistics, one in five Australians experiences a mental health challenge every year. In workplaces, this affects:

• Productivity – Employees struggling mentally may find it hard to focus or perform at their best.
• Engagement – A lack of connection impacts collaboration, innovation, and teamwork.
• Retention – When people feel unsupported, they’re more likely to leave.

For small and medium-sized businesses, where every team member plays a critical role, investing in psychological safety and open communication isn’t optional, it’s essential.

How to Create Meaningful Conversations at Work

Starting a conversation about mental health can feel awkward or intimidating, but it doesn’t have to be. The key is to create safe, supportive spaces where people feel comfortable opening up. Here are some practical tips:

1.) Start Small

Check in with a simple, “How are you going?” Choose a relaxed setting where the person feels comfortable.

2.) Listen Without Judgment

Give your full attention. Avoid rushing to solutions — sometimes, people just need to be heard.

3.) Show Empathy, Not Pity

Validate their feelings and let them know it’s okay to struggle. Empathy builds trust and connection.

4.) Offer Support and Resources

You don’t need to have all the answers. Point them toward resources like Employee Assistance Programs (EAPs), helplines, or HR support.

5.) Follow Up

Checking in once isn’t enough. Make it a habit to reconnect and show you genuinely care.

Building a Culture of Psychological Safety

Psychological safety: The belief that people can speak up without fear of judgment or repercussions is critical for both mental health and business success.

Here’s how leaders can foster it:

• Encourage open conversations about challenges and struggles.
• Lead by example; share your own experiences where appropriate.
• Recognise achievements to build confidence and belonging.
• Provide access to mental health resources and training.

A workplace where people feel safe to talk openly is one where they can perform, connect, and thrive.

R U OK? Day Is More Than a Moment

While R U OK? Day happens once a year, its message is ongoing:

• Check in regularly.
• Listen deeply.
• Support without judgment.

At Impact HR, we believe that protecting people means prioritising their well-being every single day. Whether it’s through creating healthier workplaces, fostering open communication, or providing HR solutions that put people first, we’re here to help businesses build environments where everyone can succeed together.

This R U OK? Day, let’s commit to checking in on our people, not just once, but often. Together, we can create workplaces where mental health is supported, conversations are encouraged, and people feel safe to be their authentic selves.

Because sometimes, all it takes is a simple question:
“Are you OK?”

At Impact HR, we help leaders and businesses build people-first workplaces where everyone can thrive in Better Conversations to Healthier Workplace If you’d like support in creating a mentally healthy workplace or improving your HR strategies, we’re here to help. Book a free consultation today!